Privacy Policy for Techwise Consulting Ltd

At Techwise Consulting Ltd, we value the privacy of our clients and visitors to our website. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to protect it. By using our services and website, you agree to the terms of this policy.

Information We Collect

We collect various types of information to improve our services and ensure a personalized experience for our clients. The information we may collect includes, but is not limited to:

  • Personal Identification Information: Name, email address, phone number, job title, and company name.
  • Technical Information: IP address, browser type, device information, and access times.
  • Usage Information: Data regarding how you interact with our website, services, and communications.
  • Payment Information: Payment details such as credit card information for billing purposes (Note: Payments are processed through secure third-party providers, and we do not store payment details).

How We Use Your Information

The information we collect is used for various purposes, including:

  • Providing Services: To deliver the services you have requested, including IT consulting, software solutions, and support.
  • Improving User Experience: To analyze usage patterns and improve the functionality and design of our website.
  • Marketing Communications: To send you newsletters, promotional offers, or information regarding services we believe may be of interest to you. You can opt-out of marketing communications at any time.
  • Customer Support: To assist with inquiries, resolve issues, and provide ongoing support.
  • Compliance with Legal Obligations: To meet any legal or regulatory requirements that apply to our business.

Data Sharing and Disclosure

We respect your privacy and will not share, sell, or rent your personal information to third parties, except in the following cases:

  • Service Providers: We may share data with trusted third-party vendors who provide services such as payment processing, email marketing, or analytics. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our Terms of Service, or protect our rights, property, and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred as part of the transaction.

Data Security

We take the security of your personal data seriously and have implemented industry-standard security measures to protect it. These measures include:

  • Encryption of sensitive data during transmission using SSL/TLS protocols.
  • Access controls to restrict unauthorized access to your personal information.
  • Regular security audits and monitoring to detect and prevent data breaches.

While we strive to protect your data, please note that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to ensuring the confidentiality and protection of your personal information.

Your Data Protection Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal information.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restriction: You can request that we limit the processing of your personal data in certain situations.
  • Right to Object: You can object to the processing of your data for specific purposes, including direct marketing.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another service provider.

If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable time frame, in compliance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve user experience and analyze website traffic. Cookies are small text files stored on your device that help us remember preferences, track usage patterns, and personalize content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal information, we will take steps to delete that information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: josh@techwiseconsulting.com
  • Phone: +447424549867
  • Address: 7 Pymmes Gardens North, London, N9 9NU